TAKE THE BUYER’S JOURNEY

Searching for a new home to buy can be an exciting time. KLM Properties has the expertise to help you sort through your wants and needs so you can feel secure knowing you are making the best real estate decision. Take the Buyer’s Journey with us!

We know the way.

Buying a home is typically the biggest decision someone makes in his/her lifetime. In fact, home buyers search an average of 12 weeks and visit 10 homes before making a purchase, according to the National Association of REALTORS® (NAR).

  • Why choose KLM?

    Choose KLM because we are a locally owned and operated firm, whose team of agents truly cares about you. We sell houses quicker which means you can buy houses quicker. We provide the most cutting-edge resources, including our website, to reach our buying customers.

  • What are your basic criteria for your new home?

    You should consider:

    • neighborhood
    • schools
    • proximity to workplace
    • number of bedrooms and bathrooms
    • size and setting
    • garage/number of parking spaces

  • What is your outlook on resale?

    You should consider:

    • your home as an investment
    • how long you plan to live there
    • your return on investment (ROI)

We will guide you.

According to the NAR, 59% of repeat buyers and 78% of first-time buyers claim the most beneficial part of using a REALTOR® is that they help you to understand the home buying process.

  • What is the difference between a real estate licensee and a REALTOR®?

    A real estate licensee is simply an individual who completed a 90-hour real estate course, passed the exam, and has received a license to enter a piece of property by permission of the owner

    A REALTOR®, however, is a licensee who is also an accredited member of the National Association of REALTORS® (NAR) and abides by its strict Code of Ethics. At KLM, all of our agents are REALTORS® who are also members of the West Virginia Association of REALTORS® (WVAR), and the local board of REALTORS®. All REALTORS® are considered licensees, but all licensees are not considered REALTORS®.

    To learn more about the values associated with being a REALTOR®, visit the NAR's Code of Ethics.



  • Why should I use a REALTOR® to help me buy a home?

    Using a REALTOR® doesn't cost you anything, but it can save you time and money! Your REALTOR® is there to provide an unbiased voice of reason, honest and direct communication to protect your best interests, and guide you through every step of the transaction. Most importantly, your REALTOR® will negotiate on your behalf, and navigate the legalities to ensure you get the best deal possible.

  • What questions should you ask when interviewing your prospective agent?

    • How long have you been a REALTOR®?
    • What real estate designations or credentials do you hold?
    • Can you provide three past clients who will serve as references?
    • What are your areas of specialized knowledge?
    • How will you assist me at each stage of the transaction?
    • How will you be compensated? Will I be subject to any fees?
    • Do you have full access to the multiple listing services (MLS)? Will you try to find suitable properties beyond the MLS?
    • Will you personally handle all aspects of the transaction, or will I be working with assistants? Who will explain and complete the various forms, agreements, and steps required to reach closing?
    • Will you provide guidance on affordability, mortgage options, and choosing a lender? Why should I consider a mortgage pre-qualification or pre-approval?
    • Can you supply referrals for providers of other services related to my transaction including home inspectors, surveyors, movers, and others?

We give you peace of mind.

Because we live in the community, we understand you will soon be our "neighbors." We will help you make the best decisions when it comes to your finances and credit, wants, and needs because we know the area and the home buying process better than anyone else.

  • How do you determine your credit score?

    The Fair Credit Reporting Act allows you to obtain one free credit report from each of the three major reporting bureaus every 12 months. To obtain a copy that is authorized by the Federal Trade Commission (FTC), visit www.annualcreditreport.com or call 877.322.8228.

  • How do you select a lender?

    Contact several local lenders who would be in tune with the local market. Make sure to discuss what they offer, their rates, closing costs, and other fees. After narrowing your choices, meet with the lender face-to-face to ask specific questions based on your personal finances and credit.

  • Why are interest rates and duration important?

    Rates and duration, combined with the amount you borrow, will largely determine the amount of your monthly payment.

    The interest rate is the percentage of the loan amount you are charged to borrow money; the higher the rate, the more you will pay. However, it will also depend on the duration of your mortgage. Paying off the same total loan at the same rate over less time will result in a higher monthly payment.

  • Am I pre-qualified or pre-approved?

    Typically, you will pre-qualify for a mortgage and then be pre-approved once you find the specific home you wish to purchase. It's important to clarify which your lender is providing.

    A pre-qualification is an informal determination by a lender that states the amount of mortgage you can afford.

    A pre-approval is a guarantee in writing by a lender to grant you a loan up to a specified amount, subject to receiving full documentation. If you are pre-approved early in the home buying journey, the seller will find any offer you make more attractive, and the length of time before closing may be shorter.

  • How much can I afford?

    Lenders look at a variety of factors when evaluating how much mortgage you can afford. These include your monthly mortgage payment as a percent of your gross (pre tax) income, and your total debt loan including your mortgage payment relative to your gross income.

    Another determining factor is the loan-to-value (LTV) ratio, meaning the amount borrowed relative to the appraised value of the property. Higher LTVs represent a higher risk to lenders. Lenders can provide qualification details for various types of mortgages, including Federal Housing Administration (FHA) and Veterans Administration (VA) loans.

    Most mortgage payments comprise: principal, interest, tax, and homeowners insurance (PITI). Don't forget to consider other expenses beyond PITI, including mortgage insurance, home maintenance expenses, homeowners association fees, and utilities.

We'll get you there.

53% of buyers say that what they want most out of their real estate agents is help finding the right home, according to NAR. Your KLM agent will take into consideration all your wants and needs when searching for your perfect home.

  • What factors should you consider when starting to search for a home?

    Some of the more important factors you may want to explore are:

    • neighborhood profile
    • household data
    • crime rate
    • quality of school district
    • neighborhood amenities

    While your agent can direct you to helpful sources of information for evaluating neighborhoods, he/she may not be able to answer all your questions due to the Federal Fair Housing Laws, which make it unlawful for an agent to engage in any conduct discriminatory on the basis of race or color, religion, national origin, sex, disability, or familial status.

  • What are the best home search methods?

    The Internet, newspaper advertisements, local real estate magazines, and independent ventures are all great methods for finding a home that meets your criteria. However, even the best website, print advertisement, or driveby cannot provide you with everything you need to know about the property. Arranging a viewing with your KLM REALTOR® is the best way to see for yourself what the home has to offer and which criteria are met.

We've got your back.

Our REALTORS® can help successfully get you, the buyer, what you want. We know what questions to ask and when to ask them to ensure you are getting full consideration and the best deal for an overall better home buying experience.

  • How much do you offer for a property?

    Your agent will provide valuable resources about market conditions, price ranges, and negotiation strategies. Your KLM REALTOR® will conduct a Comparative Market Analysis (CMA) of the property in which you are interested to help gauge a reasonable price to offer.

  • What does an offer contain?

    • proper name for the deed
    • property address and legal description
    • earnest money with provisions for how it is to be handled
    • length of time the offer is valid
    • financing contingency and home inspections
    • type of deed
    • date of closing
    • final walk-through inspection before closing

    Keep in mind if the seller accepts your offer or counteroffer, it becomes a binding sales agreement and serves as a blueprint for the final sale. That's why it's important that your initial offer contains the terms and conditions you want.

  • What is earnest money?

    This is a deposit you make when submitting your written offer to show your "good faith." The amount of earnest money can vary, and is held by the listing agency. If your offer is accepted, the earnest money is deposited in the non-interest bearing trust account of the listing firm and will become part of your down payment at closing. If the purchase agreement is deemed null and void, the earnest money will be refunded as stipulated in the Uniform Purchase Agreement.

  • What happens after I submit my offer?

    The seller has already decided how much money he/she wants from the sale of the property, and has probably planned a negotiating strategy. When your offer is presented, the seller's options are to:

    • Accept. If, after reviewing your written offer, the seller signs the unconditional acceptance, then you will have a binding Uniform Purchase Agreement.
    • Reject. If the seller rejects your offer, you are released of any obligation. The seller cannot later expect to bind you to an agreement based on that offer.
    • Counteroffer. If the seller likes most aspects of your offer, he/she may present a written counteroffer that includes the changes the seller wants to make. You are then free to accept the counteroffer, reject it, or make another offer. This process can repeat as many times as it takes for you and the seller to agree.

    A counteroffer becomes a binding agreement when you sign unconditional acceptance of the seller's counteroffer or seller signs unconditional acceptance of your counteroffer. At this point, negotiations are over and the terms of the sale are final.

  • What are seller disclosures?

    This gives the seller the opportunity to disclose any known material defects associated with the property. Lead based paint disclosure is a required disclosure to be given with properties that were built prior to 1978. Make sure you read and understand these documents.

  • What if there are multiple offers?

    If other buyers are interested in the same property, the seller may be comparing your offer to others. Multiple offers do occur, even in slow markets. If you learn that you are in a multiple offer situation, don't panic and withdraw your offer. It's quite possible that you have submitted the winning bid. Make sure you establish your maximum price and stick to it.

  • What happens at the closing?

    The closing is the actual, legal transfer of ownership. You (the buyer), the seller, the lender, the listing and selling agents, and the closing attorney all attend the closing process meeting. During the process, you will sign many documents, including:

    • the closing statement, which is a balance sheet of all the funds exchanging between parties
    • the mortgage papers detailing your obligation to the lender
    • a Truth in Lending Statement
    • a Cashier's Check for your fees and down payment (You will need to provide your driver's license and proof of homeowners insurance.)

    After all documentation has been signed and all monies paid, possession is transferred to you; the deed is recorded at the courthouse and you will receive keys to your new home.

Ready to buy your dream home?

It all starts with finding an agent. We use our team resources to bring individualized attention to each client.